# CloudMatters

> CloudMatters is a London-based managed IT service provider for restaurants, QSR operators, and the wider hospitality industry. We deliver 24/7 IT support, cloud, security, and connectivity services that keep hospitality businesses running flawlessly.

CloudMatters specialises in IT for hospitality: resilient guest Wi-Fi, POS integration, booking systems, multi-site connectivity for franchises, and round-the-clock support. Customers include Tortilla, Burger King UK, Grosvenor, Ginger Pig, RAW, and AoC.

Key facts:
- Based in London (Butler House, 177-178 Tottenham Court Rd, W1T 7NY)
- 24/7/365 support with <15s average call pickup and <30m average response time
- 98% customer satisfaction, 75% first-contact resolution
- Free service migration and 90-day service guarantee
- Free security risk report on onboarding

## Services

- [Managed IT Support for Hospitality](https://www.cloudmatters.co.uk/it-support-hospitality/): End-to-end managed IT services for restaurants, QSR, and hospitality.
- [IT Consultancy](https://www.cloudmatters.co.uk/it-consultancy/): Strategic technology advice and vCIO services.
- [Backup & Disaster Recovery](https://www.cloudmatters.co.uk/backup-disaster-recovery/): Protect and recover business-critical data.
- [Franchise IT Support](https://www.cloudmatters.co.uk/franchise-it-support/): Multi-site IT management for franchise operators.
- [IT Support London](https://www.cloudmatters.co.uk/it-support-london/): London-based IT support services.

## Security

- [Cyber Security](https://www.cloudmatters.co.uk/cyber-security/): Multi-layered protection against evolving threats.
- [Cyber Awareness Training](https://www.cloudmatters.co.uk/cyber-awareness-training/): Train staff to recognise and avoid threats.
- [Cyber Essentials](https://www.cloudmatters.co.uk/cyber-essentials/): Government-backed certification support.
- [Email Security](https://www.cloudmatters.co.uk/email-security/): Stop phishing and malware at the gateway.
- [SOC](https://www.cloudmatters.co.uk/soc/): 24/7 security operations centre.

## Connectivity

- [Managed Network](https://www.cloudmatters.co.uk/managed-network/): Enterprise networking solutions.
- [Mobile Solutions](https://www.cloudmatters.co.uk/mobile-solutions/): Business mobile plans and management.
- [Franchise Connectivity](https://www.cloudmatters.co.uk/franchise-connectivity/): Multi-site connectivity for franchises.
- [Business Internet](https://www.cloudmatters.co.uk/business-internet/): Fast, resilient business connectivity.
- [VoIP Systems](https://www.cloudmatters.co.uk/voip-systems/): Modern cloud telephone systems.

## Cloud

- [Managed Cloud](https://www.cloudmatters.co.uk/managed-cloud/): Multi-cloud management, monitoring, optimisation.
- [Microsoft Azure](https://www.cloudmatters.co.uk/microsoft-azure/): Azure cloud infrastructure services.
- [Business Continuity](https://www.cloudmatters.co.uk/business-continuity/): Ensure uptime and resilience.
- [Virtual Desktop](https://www.cloudmatters.co.uk/virtual-desktop/): Secure remote desktop access.
- [Cloud Backup](https://www.cloudmatters.co.uk/cloud-backup/): Cloud-based data protection.

## Collaboration

- [Microsoft 365 / Teams](https://www.cloudmatters.co.uk/microsoft-teams/): Microsoft 365 deployment and management.
- [Microsoft Fabric & BI](https://www.cloudmatters.co.uk/data-analytics/): Data analytics and business intelligence.
- [Microsoft Copilot](https://www.cloudmatters.co.uk/microsoft-copilot/): AI-powered productivity rollout and adoption.

## Company

- [About Us](https://www.cloudmatters.co.uk/about-us/): Who we are and how we work.
- [Pricing](https://www.cloudmatters.co.uk/pricing/): Pricing approach and packages.
- [Case Studies](https://www.cloudmatters.co.uk/case-studies/): Customer success stories.
- [Blog](https://www.cloudmatters.co.uk/blog/): Articles on IT, security, and hospitality technology.

## Contact

- Phone: 0204 542 0800
- Email: hello@cloudmatters.co.uk
- Address: Butler House, Floor 3, 177-178 Tottenham Court Rd, London W1T 7NY
- LinkedIn: https://linkedin.com/company/cloudmatters

## Optional

- [Privacy Policy](https://www.cloudmatters.co.uk/privacy-policy/)
- [Terms & Conditions](https://www.cloudmatters.co.uk/terms-conditions/)
- [Cookie Policy](https://www.cloudmatters.co.uk/cookie-policy/)
- [Modern Slavery Statement](https://www.cloudmatters.co.uk/modern-slavery/)