IT That Keeps
Trusted Technology Partner for Restaurants, QSR & Hospitality
CloudMatters deliver reliable, secure IT support tailored to restaurants, QSR operators and the wider hospitality industry - from resilient guest Wi-Fi and booking systems to POS integration and 24/7 support that keeps every service running flawlessly.
Trusted by leading UK businesses
Trusted & Certified
Comprehensive IT Solutions
Tailored for Your Business
From proactive IT support to cloud management and cybersecurity, we deliver end-to-end solutions that keep your business running smoothly and securely.
Managed IT Support
Fast, proactive, professional IT Support 24/7, 365 days a year offering exceptional service.
Learn moreManaged Cloud
Comprehensive multi cloud management, monitoring and optimisation services.
Learn moreManaged Security
Proactive multi-layered security working 24/7, to protect against the fast-evolving threat landscape.
Learn moreManaged Network
A portfolio of connectivity, mobile and collaboration services to connect your business.
Learn moreSolutions & Expertise
Trusted technology partnerships
Common Questions
Answered
Everything you need to know about our IT support services. Can't find what you're looking for?
Get in touch with our teamWhat areas does your IT Support in London cover?
CloudMatters are based in London and deliver IT Solutions and Support services across London and IT Solutions Nationwide.
What hours does your IT Support Services cover?
We provide IT Support to our customers when you need us – 24/7/365.
Will I have a dedicated point of contact?
Yes! We will nominate an Account Manager to get to know your business and embed our service partnership.
How do I raise an incident or request?
We have several channels you can access to reach our teams including Phone, Email, Live Chat and Desktop Agent.
Do you offer on-site support or is it mainly remote?
Our support teams are based in our London Head Office providing remote support, however we also offer our customers deskside support at their locations.
Do you provide IT consulting or strategic planning services?
We provide vCIO (virtual Chief Information Officer) services to every customer, designing an IT roadmap that aligns with your business strategy and budget.
Ready to Transform
Your IT Experience?
Book a free consultation with our team. We'll assess your current IT setup, understand your challenges, and show you how CloudMatters can help your business thrive.