2025 MSP of the Year Finalist

IT That Keeps

Trusted Technology Partner for Restaurants, QSR & Hospitality

CloudMatters deliver reliable, secure IT support tailored to restaurants, QSR operators and the wider hospitality industry - from resilient guest Wi-Fi and booking systems to POS integration and 24/7 support that keeps every service running flawlessly.

Rated 5.0/5 on Google Reviews

Trusted by leading UK businesses

Association of Colleges
Tortilla
Burger King UK
RAW Capital
Ginger Pig
Grosvenor Pubs & Inns
CPA
Evolv
Mortimer House
Nessa
Sushi Samba
Tequila Mockingbird
German Doner Kebab
Association of Colleges
Tortilla
Burger King UK
RAW Capital
Ginger Pig
Grosvenor Pubs & Inns
CPA
Evolv
Mortimer House
Nessa
Sushi Samba
Tequila Mockingbird
German Doner Kebab
98% Customer Satisfaction
<15s Average Call Pickup
<30m Average Response Time
75% First Contact Resolved

Trusted & Certified

5.0
Google Rating
Microsoft Partner
Cyber Essentials Certified
CRN Rising Star 2025 Finalist
MSP of the Year 2025 Finalist

Comprehensive IT Solutions
Tailored for Your Business

From proactive IT support to cloud management and cybersecurity, we deliver end-to-end solutions that keep your business running smoothly and securely.

Managed IT Support

Fast, proactive, professional IT Support 24/7, 365 days a year offering exceptional service.

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Managed Cloud

Comprehensive multi cloud management, monitoring and optimisation services.

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Managed Security

Proactive multi-layered security working 24/7, to protect against the fast-evolving threat landscape.

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Managed Network

A portfolio of connectivity, mobile and collaboration services to connect your business.

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Solutions & Expertise

Microsoft 365 logo
Microsoft 365
Microsoft Azure logo
Microsoft Azure
Business Continuity
Data & BI
Microsoft Copilot logo
Microsoft Copilot
IT Strategy

Trusted technology partnerships

Common Questions
Answered

Everything you need to know about our IT support services. Can't find what you're looking for?

Get in touch with our team
What areas does your IT Support in London cover?

CloudMatters are based in London and deliver IT Solutions and Support services across London and IT Solutions Nationwide.

What hours does your IT Support Services cover?

We provide IT Support to our customers when you need us – 24/7/365.

Will I have a dedicated point of contact?

Yes! We will nominate an Account Manager to get to know your business and embed our service partnership.

How do I raise an incident or request?

We have several channels you can access to reach our teams including Phone, Email, Live Chat and Desktop Agent.

Do you offer on-site support or is it mainly remote?

Our support teams are based in our London Head Office providing remote support, however we also offer our customers deskside support at their locations.

Do you provide IT consulting or strategic planning services?

We provide vCIO (virtual Chief Information Officer) services to every customer, designing an IT roadmap that aligns with your business strategy and budget.

Ready to Transform
Your IT Experience?

Book a free consultation with our team. We'll assess your current IT setup, understand your challenges, and show you how CloudMatters can help your business thrive.

Free IT assessment & security review
No obligation consultation
90-day service guarantee

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