Why Soho operators choose CloudMatters
From Dean Street and Frith Street to Berwick Street and Old Compton Street, Soho's operators run on margins tight enough that a 30-minute IT outage can cost a full sitting. Landlord relationships, listed-building constraints and legacy cabling make Soho one of the trickier London postcodes to get right.
Hospitality IT support for Soho
We specialise in hospitality IT for Soho: 24/7 EPOS support for Oracle Micros, Zonal, Tevalis and Lightspeed; high-density guest WiFi that holds up on a Friday night; PCI DSS compliance for card payments; and engineers who can physically walk to your venue when it matters.
Who we support in Soho
- Restaurant groups
- Bars and members' clubs
- Media agencies
- Post-production studios
What\'s included
- 24/7 managed IT support - phone, email, live chat and on-site response from our London service desk.
- EPOS support - Oracle Micros, Zonal, Tevalis, Lightspeed and more, monitored and maintained around the clock.
- Guest WiFi - high-density networks with captive portals, secure guest isolation and analytics.
- Cyber security - Cyber Essentials certified, with endpoint protection, email security, MFA and security awareness training.
- PCI DSS compliance - we help you meet card payment security requirements across every site.
- Microsoft 365 & Azure - as a Microsoft Solutions Partner we manage your productivity, identity and cloud stack end-to-end.
- New site openings - full IT project delivery for new venues, from cabling and WiFi to EPOS and staff training.
On-site response, not just remote
Our head office is on Tottenham Court Road, which means Soho is close enough that our field engineers can walk or tube to your site when something can\'t be fixed remotely. Most London MSPs are in out-of-town business parks - we\'re not. When your service is in the balance, that distance matters.
Areas near Soho we also cover
If you operate across multiple London sites, we support you with a single account team. We also cover Fitzrovia, Covent Garden, Mayfair, Marylebone, Bloomsbury and the wider London area.