Hospitality IT Support
Trusted IT Support for Hospitality
For over 20 years, CloudMatters have supported hospitality venues across the UK. Our dedicated team understand the unique challenges of the hospitality sector and deliver proactive IT solutions that keep your operations running smoothly.
IT Solutions Built for
Hospitality Businesses
From EPOS systems to guest WiFi, we provide comprehensive IT support tailored specifically for hotels, restaurants, bars, and hospitality venues.
Hospitality IT Solutions
Comprehensive IT solutions tailored for hotels, restaurants, and hospitality venues. From infrastructure design to ongoing support, we ensure your technology works seamlessly.
Learn moreHospitality Security
Protect your guests' data and your business with PCI-compliant security solutions. We safeguard payment systems, customer information, and operational data.
Learn moreNew Site Openings (NSOs)
Expert IT project management for new venue openings. We handle infrastructure setup, network configuration, and system deployment to get you operational on day one.
Learn moreEPOS Support
24/7 support for your electronic point of sale systems. We ensure your tills, payment terminals, and ordering systems are always operational during service.
Learn moreCustomer WiFi
High-performance guest WiFi solutions with captive portals, bandwidth management, and analytics. Enhance guest experience while maintaining network security.
Learn more Why CloudMatters for Hospitality?
We understand hospitality
Our team brings decades of experience supporting hotels, restaurants, bars, and hospitality venues across the UK. We know that in hospitality, downtime isn't an option.
Hospitality Expertise
20+ years of experience supporting hospitality businesses means we understand your unique challenges and peak trading pressures.
24/7 Service Desk
Our London-based service desk operates around the clock, ensuring support is available during your busiest trading periods.
Proactive Approach
We monitor your systems continuously to identify and resolve issues before they impact your service or guests.
Rapid Response
When issues arise, our team responds quickly. We understand that in hospitality, every minute counts.
Switch with Confidence
Risk-Free Partnership
We're confident in our ability to exceed your expectations. That's why we offer these guarantees to every new client.
Free Service Migration
Our proven Service Transition Plan provides peace of mind. We migrate your IT support services at no cost, ensuring a seamless handover.
Free Security Assessment
As part of onboarding, we deliver a comprehensive security risk report to identify vulnerabilities and secure your hospitality business.
90-Day Service Guarantee
We're confident our team will exceed your expectations. If you're not happy after 3 months, you won't pay a thing.
Your Journey to Better IT
Starts Here
Our proven onboarding process ensures a seamless transition to CloudMatters. Here's what you can expect.
Discover
We learn about your business and what you need from an IT provider, supported by our automated discovery agent.
Onboard
We deliver on our standard IT service transition project, ensuring the move to CloudMatters is seamless.
Review
We review your technology to ensure IT is right-sized and is safeguarding your business and users.
Accelerate
Our team present an IT roadmap to key stakeholders that provides IT cost efficiencies and innovation.
Ready to make the switch?
Book a discovery call to learn how CloudMatters can transform your hospitality IT.
See It in Action
Real results from businesses like yours.
BKUK Group
Quick Service RestaurantsFrom 3 People to 270 Restaurants: Scaling IT With BKUK Group
Tortilla
HospitalityFrom 400 Network Incidents a Month to Single Digits: Rebuilding Tortilla's Network
Ready to Transform
Your IT Experience?
Book a free consultation with our team. We'll assess your current IT setup, understand your challenges, and show you how CloudMatters can help your business thrive.