IT for Multi-Site Operators
Consistent, Scalable IT Across Every Location
Managing IT across dozens or hundreds of sites is complex. CloudMatters deliver standardised, scalable IT support for franchise and multi-site operators - ensuring every location has the same reliable technology, security and support experience.
Scalable IT for
Multi-Site Operators
We deliver end-to-end IT support for franchise and multi-site operators. From standardised builds to centralised management, every location gets the same reliable technology and support experience.
Standardised IT Builds
A consistent technology stack across every location - from network configuration to endpoint setup. Reduces complexity, speeds up new site openings and simplifies support.
Learn moreNew Site Openings
Proven IT project management for new location launches. We handle infrastructure design, procurement, installation and go-live support so your team can focus on the opening.
Learn moreCentralised Management
A single pane of glass for your entire IT estate. Centralised monitoring, patch management and reporting gives head office visibility across every site.
Learn moreMulti-Site Security
Consistent security policies enforced across all locations. From endpoint protection to network segmentation, we ensure every site meets your security standards.
Learn more
From Discovery to
Scale
Our proven four-step methodology ensures your multi-site IT is standardised, secure and scalable - giving you confidence that every location is supported consistently from day one.
Discover
We map your current IT estate, understand your growth plans and identify the challenges holding your multi-site operations back.
Standardise
We design a consistent, repeatable IT build for your sites - covering infrastructure, security, connectivity and support processes.
Migrate
We transition your existing sites onto the standardised platform, working around your trading hours to minimise disruption.
Scale
As you open new locations, we deploy the same proven build. Every site is consistent, secure and supported from day one.
Why Choose CloudMatters
For Franchise IT?
We understand that franchise and multi-site operators need consistent, scalable IT that grows with them. Our support model is built to keep every location running with the same high standard.
Scalable Support Model
Our service scales as you grow. Whether you're opening one site or fifty, our processes and tooling handle it without missing a beat.
Hospitality Experience
Years of supporting restaurant groups, hotel chains and QSR operators means we understand the pressures of multi-site hospitality.
Single Point of Contact
One service desk, one account manager, one consistent experience for every location. No more juggling multiple IT providers.
Cost Transparency
Per-site, per-user pricing that makes budgeting straightforward. No hidden costs or surprise invoices as your estate grows.
Switch with Confidence
Risk-Free Partnership
We're confident in our ability to exceed your expectations. That's why we offer these guarantees to every new client.
Free Service Migration
Delivering a free service migration for every new Managed IT Support customer.
Free Security Assessment
Every new Managed IT Support customer receives a free security assessment, delivered by our team.
90-Day Guarantee
If you are not happy with our Managed IT Support service after the first 90 days, we will refund you.
Frequently Asked
Questions
Read some of the most frequently asked questions regarding our Franchise IT Support services.
Can you support sites across the whole of the UK?
Yes. Our London-based service desk provides remote support 24/7, and we have a network of field engineers for on-site work anywhere in the UK. We regularly support multi-site operators with locations from Edinburgh to Exeter.
How do you handle new site openings?
We run a proven NSO process covering everything from network design and hardware procurement to on-site installation and go-live support. We work to your timelines and coordinate with your fit-out team to ensure IT is ready on opening day.
What EPOS systems do you support?
We support all major EPOS platforms including Oracle MICROS, Zonal, Tevalis, Lightspeed and Square. Our team understand the critical nature of EPOS in hospitality and provide 24/7 support during trading hours.
How do you ensure consistency across sites?
We maintain a standardised build document for your estate covering hardware, software, network configuration and security policies. Every new site is deployed to the same specification, and existing sites are audited regularly to ensure compliance.
Can head office see what's happening across all sites?
Yes. We provide centralised monitoring dashboards and regular reporting that gives head office visibility of the entire IT estate - from device health and patch status to security alerts and support ticket trends.
Speak to our Multi-Site Team
Schedule a call with one of our team to discuss how we can standardise and scale IT across your estate.
See It in Action
Real results from businesses like yours.
BKUK Group
Quick Service RestaurantsFrom 3 People to 270 Restaurants: Scaling IT With BKUK Group
Tortilla
HospitalityFrom 400 Network Incidents a Month to Single Digits: Rebuilding Tortilla's Network
Ready to Transform
Your IT Experience?
Book a free consultation with our team. We'll assess your current IT setup, understand your challenges, and show you how CloudMatters can help your business thrive.