Protect Your Business Data
Resilience, Recovery & Business Continuity
Ensure business continuity with robust backup and disaster recovery solutions designed for hospitality and multi-site businesses. From automated cloud backups to rapid failover, we keep your operations running no matter what.
Comprehensive Backup
& Recovery
We deliver end-to-end backup and disaster recovery solutions to safeguard your hospitality and multi-site business. From daily backups to full DR failover, every workload is protected and recoverable.
Cloud Backup
Automated cloud-based backups for all your workloads, from on-premise servers to SaaS applications. Your data is encrypted, deduplicated and stored securely across geographically redundant UK data centres.
Learn moreDisaster Recovery as a Service
DRaaS provides rapid failover and recovery for your critical systems. In the event of an outage, your operations switch seamlessly to our cloud infrastructure, minimising downtime across all your sites.
Learn moreMicrosoft 365 Backup
Protect your Exchange mailboxes, SharePoint sites, OneDrive files and Teams data with dedicated Microsoft 365 backup. Recover individual items or entire accounts quickly and reliably.
Learn moreBusiness Continuity Planning
We document and test your recovery procedures so your team knows exactly what to do when disaster strikes. Regular tabletop exercises and runbook reviews keep your plans current and effective.
Learn more
Protecting Your
Business Data
Our proven four-step methodology ensures your backup and disaster recovery solution is designed, deployed and maintained to the highest standards, giving you confidence that your data is always recoverable.
Audit
We assess your current backup and recovery posture, identifying gaps in protection and single points of failure across all your sites and workloads.
Design
Our engineers architect the right solution for your business, balancing recovery objectives, compliance requirements and budget to deliver optimal protection.
Implement
We deploy and configure your backup and DR infrastructure with minimal disruption to daily operations, ensuring every critical system is protected from day one.
Test
Regular DR drills and validation exercises confirm your recovery procedures work as expected, with detailed reports and continuous improvement recommendations.
Why Choose CloudMatters
For Backup & DR?
We understand that hospitality and multi-site businesses need reliable, always-on data protection. Our backup and disaster recovery solutions are built to keep your operations running, no matter what.
Rapid Recovery
Recovery time and recovery point objectives tailored to your business requirements, ensuring minimal data loss and downtime.
Automated Testing
Regular automated DR test runs validate your backups and recovery procedures, so you can be confident they will work when needed.
Immutable Backups
Ransomware-proof storage ensures your backup data cannot be encrypted, modified or deleted by malicious actors.
Compliance Ready
Meet regulatory data retention requirements including GDPR, PCI DSS and industry-specific standards for hospitality businesses.
Switch with Confidence
Risk-Free Partnership
We're confident in our ability to exceed your expectations. That's why we offer these guarantees to every new client.
Free Service Migration
Delivering a free service migration for every new Managed IT Support customer.
Free Security Assessment
Every new Managed IT Support customer receives a free security assessment, delivered by our team.
90-Day Guarantee
If you are not happy with our Managed IT Support service after the first 90 days, we will refund you.
Frequently Asked
Questions
Read some of the most frequently asked questions regarding our Backup & Disaster Recovery services.
What is DRaaS?
Disaster Recovery as a Service (DRaaS) is a cloud-based service that replicates your critical systems and data to a secondary environment. In the event of a hardware failure, cyberattack, natural disaster or any other disruption, your operations can fail over to our cloud infrastructure within minutes, keeping your business running while the primary environment is restored.
How quickly can you recover our systems?
Recovery times depend on the solution design and your specific requirements. We work with you to define appropriate Recovery Time Objectives (RTOs) for each workload. For critical systems, we can achieve failover in as little as 15 minutes. Less critical workloads can typically be restored within a few hours. Every solution is tailored to balance speed of recovery with cost.
Do you back up Microsoft 365?
Yes. While Microsoft provides infrastructure-level resilience for Microsoft 365, they operate under a shared responsibility model and do not protect against accidental deletion, malicious insiders or ransomware attacks on your data. Our Microsoft 365 backup solution protects Exchange Online, SharePoint Online, OneDrive for Business and Microsoft Teams, with granular recovery options for individual items.
How often are backups tested?
We perform automated backup verification on every backup job to confirm data integrity. Beyond that, we schedule regular DR test exercises - typically quarterly - where we simulate real failure scenarios and validate full recovery procedures. You receive a detailed test report after every exercise, along with any recommendations for improvement.
What RPO/RTO can you achieve?
Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO) are tailored to your business needs. For mission-critical systems such as property management or point-of-sale platforms, we can deliver RPOs as low as 15 minutes and RTOs under 1 hour. For less critical workloads, we offer cost-effective options with RPOs of 24 hours and RTOs of 4-8 hours. We will help you determine the right targets during our initial assessment.
Speak to our DR Experts
Schedule a call with one of our team to discuss how we can protect your business data and ensure rapid recovery.
See It in Action
Real results from businesses like yours.
Ready to Transform
Your IT Experience?
Book a free consultation with our team. We'll assess your current IT setup, understand your challenges, and show you how CloudMatters can help your business thrive.