Empower Your Workforce
Productivity, Collaboration & Communication
Deploy, manage and secure Microsoft 365 to help your team work smarter - from Exchange and Teams to SharePoint and OneDrive. We handle the complexity so your people can focus on delivering exceptional guest experiences.
Microsoft 365
Services
We deploy, manage and optimise Microsoft 365 for hospitality and multi-site businesses. From initial migration to ongoing administration, we ensure your team has the tools they need to collaborate effectively.
M365 Deployment & Migration
Seamless migration from on-premises or other platforms to Microsoft 365. We plan, test and execute every step to ensure zero data loss and minimal disruption to your daily operations.
Learn moreTeams & Collaboration
Configure Microsoft Teams for calls, meetings, chat and document collaboration. We design your Teams environment to match how your organisation actually works, from head office to individual sites.
Learn moreSharePoint & OneDrive
Build a modern intranet, streamline document management and enable secure file sharing across your organisation. We structure SharePoint and OneDrive so your teams can find what they need, when they need it.
Learn moreExchange Online
Enterprise email with advanced security and compliance features. From anti-phishing protection to retention policies, we configure Exchange Online to keep your communications secure and compliant.
Learn more
Your Microsoft 365
Journey
Our proven four-step methodology ensures your Microsoft 365 deployment is planned, executed and managed to the highest standards, with minimal disruption to your daily operations.
Assess
We review your current environment, licensing and user requirements to understand where you are today and where you need to be.
Plan
Our engineers design a migration and configuration strategy tailored to your business, with clear timelines and minimal disruption to operations.
Migrate
We execute the migration methodically - mailboxes, files, permissions and all - with thorough testing at every stage to ensure nothing is missed.
Manage
Post-migration, we provide ongoing administration, optimisation and support to keep your Microsoft 365 environment running at its best.
Why Choose CloudMatters
For Microsoft 365?
We go beyond deployment. Our team optimises, secures and manages your Microsoft 365 environment so your organisation gets maximum value from every licence.
Licence Optimisation
Ensure you're on the right Microsoft 365 plans and not overpaying. We audit your licences and recommend the most cost-effective configuration for your business.
Security & Compliance
Data loss prevention, retention policies and conditional access configured properly. We harden your tenant against threats and ensure you meet regulatory requirements.
User Adoption
Training and change management to drive adoption across your organisation. We help your team get the most from Microsoft 365 with tailored sessions and ongoing support.
Ongoing Management
Adds, moves, changes and tenant administration handled by our team. We manage your Microsoft 365 environment day-to-day so your IT team can focus on strategic priorities.
Switch with Confidence
Risk-Free Partnership
We're confident in our ability to exceed your expectations. That's why we offer these guarantees to every new client.
Free Service Migration
Delivering a free service migration for every new Managed IT Support customer.
Free Security Assessment
Every new Managed IT Support customer receives a free security assessment, delivered by our team.
90-Day Guarantee
If you are not happy with our Managed IT Support service after the first 90 days, we will refund you.
Frequently Asked
Questions
Read some of the most frequently asked questions regarding our Microsoft 365 services.
Which Microsoft 365 plan is right for us?
The right plan depends on your organisation's size, security requirements and the features you need. Most hospitality and multi-site businesses benefit from Microsoft 365 Business Premium, which includes Teams, Exchange, SharePoint, OneDrive and advanced security features like conditional access and Intune. We audit your current usage and recommend the most cost-effective combination of licences for your needs.
How long does migration take?
A typical Microsoft 365 migration takes between two and six weeks, depending on the number of users, volume of data and complexity of your current environment. We work in phases to minimise disruption - often migrating outside business hours - and provide a clear timeline before we begin. Smaller organisations can sometimes be migrated in under a week.
Will there be downtime during migration?
We design every migration to minimise downtime, and in most cases users experience no interruption at all. Email coexistence ensures messages continue to flow during the transition, and files remain accessible throughout. Any brief maintenance windows are scheduled outside peak hours and communicated well in advance.
Can you manage our existing M365 tenant?
Absolutely. Many of our clients come to us with an existing Microsoft 365 tenant that needs better management, security hardening or licence optimisation. We carry out a tenant health check, address any issues and then provide ongoing administration and support as part of our managed service.
Do you provide Teams training?
Yes. User adoption is a key part of every Microsoft 365 project. We offer tailored training sessions for different user groups - from frontline hospitality staff to head office teams - covering calls, meetings, chat, file sharing and collaboration. We also provide quick-reference guides and ongoing support to ensure your team gets the most from the platform.
Speak to our Microsoft Team
Schedule a call with one of our team to discuss how we can help you get the most from Microsoft 365.
See It in Action
Real results from businesses like yours.
BKUK Group
Quick Service RestaurantsFrom 3 People to 270 Restaurants: Scaling IT With BKUK Group
CPA
Building Regulation & Member ServicesCutting the Cord: Migrating CPA From Legacy ISDN to Microsoft Teams Voice
Ready to Transform
Your IT Experience?
Book a free consultation with our team. We'll assess your current IT setup, understand your challenges, and show you how CloudMatters can help your business thrive.