Your Data, Protected in the Cloud
Secure, Automated Cloud Backup
Automated, encrypted cloud backup for servers, endpoints and SaaS applications - with rapid restore and immutable storage to protect against ransomware.
Cloud Backup
Services
We deliver comprehensive cloud backup solutions to protect every workload across your business. From servers and endpoints to SaaS applications, your data is encrypted, monitored and always recoverable.
Server Backup
Automated backup for physical and virtual servers. Your critical systems are protected with scheduled, encrypted backups and rapid restore capabilities.
Learn moreEndpoint Backup
Protect laptops and workstations across your estate. Endpoint backup ensures your team's work is safeguarded, wherever they are working from.
Learn moreSaaS Backup
Dedicated backup for Microsoft 365, Google Workspace and other SaaS applications. Recover emails, files and data that your provider does not protect.
Learn moreBare Metal Recovery
Restore entire systems from scratch - operating system, applications and data. Get back up and running on new hardware without manual rebuilds.
Learn more
Protecting Your
Business Data
Our proven four-step methodology ensures your cloud backup solution is configured, verified and monitored to the highest standards, giving you confidence that your data is always recoverable.
Audit
We assess what needs protecting and identify current gaps in your backup strategy across all your sites and workloads.
Configure
We set up backup jobs, schedules and retention policies tailored to your business requirements, compliance needs and budget.
Verify
Automated testing confirms the integrity of every backup, so you can be confident your data is recoverable when you need it.
Monitor
24/7 monitoring with proactive alerting ensures backup jobs complete successfully and any issues are resolved before they become problems.
Why Choose CloudMatters
For Cloud Backup?
We understand that hospitality and multi-site businesses need reliable, always-on data protection. Our cloud backup solutions are built to keep your data safe, recoverable and compliant.
Immutable Storage
Ransomware-proof backups that cannot be tampered with, deleted or encrypted by malicious actors.
Flexible Retention
Customisable retention policies to meet your compliance needs, from short-term operational recovery to long-term archival.
Rapid Restore
Granular recovery from individual files to full systems - get your data back quickly when it matters most.
UK Data Centres
Your data stays in the UK, meeting data sovereignty requirements and keeping you compliant with UK regulations.
Switch with Confidence
Risk-Free Partnership
We're confident in our ability to exceed your expectations. That's why we offer these guarantees to every new client.
Free Service Migration
Delivering a free service migration for every new Managed IT Support customer.
Free Security Assessment
Every new Managed IT Support customer receives a free security assessment, delivered by our team.
90-Day Guarantee
If you are not happy with our Managed IT Support service after the first 90 days, we will refund you.
Frequently Asked
Questions
Read some of the most frequently asked questions regarding our Cloud Backup services.
How is cloud backup different from local backup?
Cloud backup stores your data in secure, offsite data centres rather than on local hardware. This means your backups are protected from physical threats like fire, flood or theft that could affect your premises. Cloud backup also provides geographic redundancy, automatic encryption and the ability to restore from anywhere - advantages that local backup alone cannot offer.
Is our data encrypted?
Yes. All data is encrypted both in transit and at rest using AES 256-bit encryption. Your data is encrypted before it leaves your premises and remains encrypted throughout its lifecycle in our UK data centres. Encryption keys are managed securely and are not accessible to unauthorised parties.
Where is our data stored?
All backup data is stored in UK-based data centres that meet the highest standards for physical security, environmental controls and compliance. Our data centres hold ISO 27001 certification and are designed to meet UK data sovereignty requirements, so your data never leaves the country.
How quickly can we restore files?
Individual files and folders can typically be restored within minutes. Full server or system restores depend on the volume of data involved but are designed to meet your agreed Recovery Time Objectives. Our granular recovery options mean you can restore exactly what you need - from a single email to an entire server - without waiting for a full restore to complete.
Do you back up Microsoft 365?
Yes. Microsoft operates under a shared responsibility model, which means they protect the infrastructure but not your data. Our SaaS backup solution provides dedicated protection for Exchange Online, SharePoint Online, OneDrive for Business and Microsoft Teams, with granular recovery options and flexible retention policies.
Speak to our Backup Team
Schedule a call with one of our team to discuss how we can protect your business data with automated, immutable cloud backup.
Ready to Transform
Your IT Experience?
Book a free consultation with our team. We'll assess your current IT setup, understand your challenges, and show you how CloudMatters can help your business thrive.