AI-Powered Productivity
Microsoft Copilot for Business
We help businesses adopt Microsoft Copilot across their organisation - from readiness assessment and deployment to user adoption and measuring ROI. Let us guide your team to work smarter with AI.
Microsoft Copilot
Services
We deliver end-to-end Microsoft Copilot services to help your organisation unlock the full potential of AI-powered productivity - from initial assessment through to adoption and ongoing optimisation.
Copilot Readiness Assessment
We evaluate your Microsoft 365 environment, data governance and licensing to determine your organisation's readiness for Copilot and identify any gaps that need addressing.
Learn moreCopilot Deployment
We configure and roll out Copilot across your organisation with the right guardrails in place, ensuring a smooth deployment that aligns with your security and compliance requirements.
Learn moreUser Adoption & Training
Our workshops and training sessions help your team get the most from Copilot, building confidence and driving adoption across every department and site.
Learn moreCopilot for Security
Leverage AI-powered security insights and incident summarisation to strengthen your security posture and respond to threats faster with Microsoft Copilot for Security.
Learn more
Deploying Copilot
The Right Way
Our proven four-step methodology ensures your Copilot deployment is planned, governed and optimised for maximum impact - giving your organisation a solid foundation for AI-powered productivity.
Assess
A comprehensive readiness review covering your licensing, data landscape and security posture to establish the foundation for a successful Copilot rollout.
Prepare
We implement data governance, sensitivity labels and access controls to ensure Copilot operates within the right boundaries from day one.
Deploy
A phased rollout starting with pilot users, allowing us to gather feedback, refine configurations and build internal champions before wider deployment.
Optimise
Ongoing usage analytics, feedback loops and expansion planning to ensure Copilot continues to deliver measurable value across your organisation.
Why Choose CloudMatters
For Copilot?
Deploying Copilot is about more than flipping a switch. We take a governance-first approach to ensure AI works safely and delivers real value across your organisation.
Data Governance First
We ensure your data is properly governed before enabling Copilot, so AI works with the right information and respects your access controls.
Measured ROI
Track adoption and productivity gains with usage analytics, giving you clear visibility of the value Copilot delivers across your organisation.
Phased Rollout
Start with champions, learn from their experience, then scale across the organisation - reducing risk and maximising impact at every stage.
Ongoing Optimisation
Regular reviews to maximise Copilot's impact, with continuous refinement of prompts, workflows and use cases as your team's confidence grows.
Switch with Confidence
Risk-Free Partnership
We're confident in our ability to exceed your expectations. That's why we offer these guarantees to every new client.
Free Service Migration
Delivering a free service migration for every new Managed IT Support customer.
Free Security Assessment
Every new Managed IT Support customer receives a free security assessment, delivered by our team.
90-Day Guarantee
If you are not happy with our Managed IT Support service after the first 90 days, we will refund you.
Frequently Asked
Questions
Read some of the most frequently asked questions regarding our Microsoft Copilot services.
What is Microsoft Copilot?
Microsoft Copilot is an AI-powered assistant built into Microsoft 365 applications such as Word, Excel, PowerPoint, Outlook and Teams. It uses large language models to help users draft documents, summarise meetings, analyse data and automate routine tasks - saving time and boosting productivity across your organisation.
Do we need to prepare our data before using Copilot?
Yes. Because Copilot works by accessing your organisation's data within Microsoft 365, it is essential that your data governance, sensitivity labels and access controls are properly configured. Without preparation, Copilot could surface information to users who should not have access to it. Our readiness assessment identifies and addresses these risks before deployment.
Which Microsoft 365 plans include Copilot?
Microsoft Copilot for Microsoft 365 is available as an add-on licence for Microsoft 365 Business Premium, Business Standard, E3 and E5 plans. Your organisation will need eligible base licences before Copilot can be enabled. We help you review your current licensing and recommend the most cost-effective approach.
How do you measure Copilot ROI?
We use Microsoft's built-in adoption and usage analytics alongside our own reporting framework to track how Copilot is being used, which teams benefit most and how much time is being saved. This data helps justify continued investment and identifies opportunities to expand Copilot to additional departments or use cases.
Can Copilot access sensitive data?
Copilot respects the permissions and access controls already in place within your Microsoft 365 environment. It can only access data that the individual user has permission to view. However, this makes it critical that your permissions and sensitivity labels are properly configured - which is exactly what our readiness assessment covers.
Speak to our AI Team
Schedule a call with one of our team to discuss how Microsoft Copilot can transform productivity across your organisation.
Ready to Transform
Your IT Experience?
Book a free consultation with our team. We'll assess your current IT setup, understand your challenges, and show you how CloudMatters can help your business thrive.